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A loss or damage? We are by your side from the very first moment.
A claim calls for commitment, speed and decisive action.
When something goes wrong on the water, on the road or in the workplace, you want to rely on a partner who responds immediately and takes action without delay. From the first notification, we stand beside you: we listen, assess the situation and act — without unnecessary steps.
With short lines of communication, personal attention and a proactive approach, we ensure that your claim is handled efficiently and settled professionally, allowing you to focus on moving your business forward as quickly as possible.
Report a claim — fast, personal and available 24/7
In the event of a loss or damage, we provide immediate support. That is why we are available 24/7 to receive claims by phone or email.
Report a claim by phone
📞 +31 (0) 6 51 34 52 32
In case of urgency or acute damage — for example during navigation, transport or equipment downtime — we strongly advise calling us first. This allows us to act immediately and accelerate the process.
Report a claim by email
✉️ claims@clminsurance.nl
Please send us a brief description of the damage, including the date and location. For an efficient initial assessment, we kindly ask you to include a loss statement, an initial estimate of the damage and — if possible — photographs. We will then contact you to further discuss and process the claim.
Clear and efficient claims handling
Claim
Notification Report claim via
phone or email
File
Preparation
Collect and submit
necessary documents
Statement of
claim & Approval
Prepare and approve
statement of claim by insurer(s)
Recovery Actions
Initiate recovery against
third parties

Immediate
Registration
Register claim
and notify insurer
Survey &
Reporting
Expert inspects
damage and reports
Financial Settlement Settle claim
financially
Aftercare
Provide ongoing support until closure
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