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Privacy Statement – Corporate Logistic Maritime Insurance B.V.

(CLM Insurance)

 

Last Updated: January 2026
 

Registered Office: Korteweg 13, 3235CH Rockanje, The Netherlands
Chamber of Commerce (KvK) Number: 96682337
AFM Number: 12050516
Kifid Number: 300.019159
VAT Number: NL867713148B01
Email: office@clminsurance.nl
Website: www.clminsurance.nl
DPO / Privacy Contact: F.D. van der Laan, management@clminsurance.nl, +31 6 51 34 52 32

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1. Introduction – Why this Statement?

Corporate Logistic Maritime Insurance B.V. (CLM Insurance) takes the privacy of its customers, prospects, partners, suppliers, employees, and website visitors seriously. This Privacy Statement explains:

  • What personal data we collect;

  • How we process and store it;

  • Why we process it;

  • With whom we share it;

  • Your privacy rights; and

  • How we ensure security and compliance with applicable privacy legislation, including the AVG (Dutch GDPR).

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This statement applies to all personal data collected and processed in the course of our services, including insurance brokerage, consultancy, claims management, and related business operations.

 

2. Scope of Application

This Privacy Statement applies to:

  • Individuals (private clients, DGA’s, employees) providing personal data;

  • Organizations or professionals providing personal or business data;

  • Visitors to our website, users of our services, and contacts via phone, email, or physical visit;

  • All channels, including website, email, phone, postal mail, and in-person interactions.

 

3. Personal Data We Collect

CLM Insurance may process the following categories of personal data:

 

Contact & Identification Data

  • Name, address, city, postal code, telephone number, email address;

  • Date of birth, gender, marital status;

  • Passport, driver’s license, or other identity documents (sometimes including a copy).

 

Employment & Financial Data

  • Employer, position, income, employment details;

  • Financial situation, assets, debts;

  • Existing financial products such as bank accounts or insurance policies.

 

Special Categories of Personal Data

  • Health data (if relevant to insurance advice or claims);

  • Criminal or fraud-related data (if legally necessary).

 

Service & Claims Data

  • Claims history, policy information, or data necessary for insurance processing.

 

Website & Marketing Data

  • Cookies, browsing behavior, and preferences on www.clminsurance.nl;

  • Newsletter subscriptions, direct marketing consents, and engagement metrics.

 

Note: Sensitive data (health, criminal) is processed only when necessary and typically with explicit consent.

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4. Purposes of Data Processing

We process personal data for the following purposes:

  • Assessing and accepting new clients or insurance applications;

  • Managing client relationships, including communication and support;

  • Performing contractual obligations under insurance agreements;

  • Statistical analysis and archiving for lawful purposes;

  • Marketing and promotional communications (with consent where required);

  • Complying with legal obligations, including regulatory and reporting requirements;

  • Sending newsletters or information relevant to services or products.

 

5. Legal Basis for Processing

CLM Insurance processes personal data based on at least one of the following legal grounds:

  • Contractual necessity: To perform insurance brokerage or related services;

  • Legal obligation: To comply with laws and regulations, including retention periods;

  • Consent: Where you have given explicit permission for specific processing, which you may withdraw at any time;

  • Legitimate interests: To manage our business operations, client relationships, marketing, or profiling, with consideration of your rights and interests.

 

6. Data Storage and Retention

  • Personal data is retained only as long as necessary for the purposes it was collected;

  • Data needed for ongoing services is retained at least for the duration of the business relationship;

  • After the relationship ends, data is retained for statutory periods (e.g., 7 years for administrative purposes) or as required by law.

 

7. Data Security

CLM Insurance implements technical and organizational measures to protect personal data:

  • Data encryption and secure transmission;

  • Access control and two-factor authentication for systems;

  • Role-based access to personal data on a “need-to-know” basis;

  • Employee confidentiality agreements;

  • Regular review of security procedures according to industry best practices.

 

Despite these measures, no system can be 100% secure. In case of a data breach, CLM Insurance will follow internal procedures and notify the Autoriteit Persoonsgegevens (AP) and affected individuals if necessary.

 

8. Sharing Data with Third Parties

CLM Insurance does not share personal data indiscriminately. We may share personal data:

  • With financial institutions (banks, insurers) for policy execution or administration;

  • With subcontractors or service providers (IT, marketing) under strict contractual obligations;

  • With regulators or authorities if legally required;

  • With claims experts, fraud detection databases, or legal advisors as needed for service delivery.

Transfers outside the EEA occur only if adequate safeguards are in place, e.g., standard contractual clauses.

 

9. Cookies and Website Tracking

CLM Insurance uses cookies and similar technologies to optimize website functionality, user experience, and analytics.

Types of cookies:

  • Strictly necessary (functional)

  • Analytical (technical, anonymous)

  • Marketing / tracking

Third-party services (LinkedIn, Google, YouTube) may set cookies when embedding content.

Managing cookies: Users can manage cookie preferences via the website banner or browser settings. See our detailed Cookie Statement at www.clminsurance.nl.

 

10. Your Rights under AVG

You have the following rights regarding your personal data:

  • Access: Request a copy of your data and information on its use;

  • Rectification: Correct inaccurate or incomplete data;

  • Erasure: Request deletion (subject to legal obligations);

  • Restriction: Temporarily stop processing;

  • Objection: Object to specific processing or direct marketing;

  • Data Portability: Receive your data in a structured electronic format or transfer it to another party;

  • Human review: Request review of automated decisions;

  • Consent withdrawal: Withdraw consent at any time, without affecting other legal grounds.

 

Requests are handled via the Data Protection Officer (DPO):
F.D. van der Laan
Email: management@clminsurance.nl
Phone: +31 6 51 34 52 32

Postal: Korteweg 13, 3235CH Rockanje, The Netherlands

 

Identification may be requested for security purposes (e.g., copy of passport). Excessive requests may be restricted.

 

11. Data Breach Notifications

  • CLM Insurance has internal procedures for data breach handling;

  • Breaches are reported to the AP and affected individuals when required;

  • Incidents involving unintended disclosure of third-party data should be reported immediately via management@clminsurance.nl.

 

12. Updates to This Statement

This Privacy Statement may be updated periodically; the most current version is always available at www.clminsurance.nl. Substantive changes affecting data processing will be communicated appropriately.

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13. Complaints

If you are dissatisfied with our handling of your personal data:

 

Corporate Logistic Maritime Insurance B.V. (CLM Insurance)
Registered Office: Korteweg 13, 3235CH Rockanje, The Netherlands
KvK Number: 96682337 | AFM Number: 12050516 | Kifid Number: 300.019159 | VAT: NL867713148B01
Email: office@clminsurance.nl | Website: www.clminsurance.nl

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